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For visitors

We want you to have a safe, comfortable and satisfying visit when seeing a patient at our facility. Learn more about the amenities and services available to our visitors.

Visitor information

Gifts for patients

The gift shop is located on the first floor of the main hospital's South Tower. All major credit cards are accepted.

Parking

There are various parking garages in the area. Valet parking at the South Building entrance is available from 5:00am to 6:00pm, Monday through Friday for $13 per day.

Please lock your car and do not leave valuables in your vehicle.

Pastoral services

Our hospital chaplain is available 24 hours a day, 7 days a week, including holidays. The chapel is on the lower level of the South Tower.

Visiting hours

Visitors are an important part of the recovery process and are encouraged to visit from 8:00am to 9:00pm.

Visitor policy

Please call the hospital for information regarding the current visitor policy, including hours and patient visitation.

Please note that visitation guidelines are subject to change.

Food and nutrtion services

Café

All visitors are welcome to dine in the café, which is located on the ground floor of the South Tower of the main hospital. All major credit cards are accepted.

Monday through Friday:

  • Breakfast hours are 7:00am to 9:00am
  • Lunch hours are 11:00am to 2:00pm
  • Closed for dinner
Daily Dose Coffee Shop

Our coffee shop is located on the first floor of the South Tower of the main hospital and is open from 7:00am to 2:00pm, Monday through Friday.

Vending machines

Vending machines are located on the lower level of the South Tower, the second floor of the North Tower and the North Tower main entrance.

Visitor disclaimer

HCA Houston Medical Center prohibits discrimination against visitors on the basis of:

  • Age
  • Culture
  • Disability
  • Ethnicity
  • Faith
  • Language
  • Nationality
  • Sex and gender orientation
  • Socioeconomic status

Patient surgery text updates

To keep families informed on their loved one's surgery progress, we offer a service that provides updates via text message.

To keep families informed on their loved one's surgery progress, we offer a service that provides updates via text message.